More PATIENTLINE rip off.
My wife is still in hospital.
Today, she attempted to make a telephone call to her mother. The 10p per minute rate is quite reasonable until you find that PATIENTLINE charge 10p even if you don't connect.
Also, the television charges--- one would expect to pay for what you view! Not at all, the charges apply whether you watch tv or not. A 5 day special rate becomes very expensive when only a few programmes are watched.
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